标签:酒店常用英语,酒店英语口语,酒店英语对话,http://www.quxue6.com
旅客客房服务英语(2),
十分抱歉,小姐,我不小心打破了桌上的热水瓶。
H : Were you hurt ,sir ?
&nbs
www.quxue6.com
p; 先生,您伤着没有?
G : No , I was all right . Thank you for your concern . I’m sorry about it and how can I compensate you for it ?
没有,我没事。谢谢你的关心。很抱歉,我怎么赔偿你们呢?
H : It’s good that you were unhurt . I’m afraid you have to pay for it according to the hotel policy .Wait a second . Here are the rules . You see , the indemnity for a thermos bottle is 30 yuan .
您没伤找着就好了。根据宾馆规定。恐怕您得赔钱。等一下,这是宾馆规定,您看,赔偿一个热水瓶是30元。
G: All right . Here is 30 yuan .
行,这儿是30元。
H: Here’s the receipt . Thanks a lot .
www.quxue6.com
这是收据,多谢您了。
祝贺生日
H : May I come in , Mr.Paul?
我能进来吗?保罗先生?
G : Come in , please .
请进。
H : I’m here to say A Happy Birthday to you .
我是来祝您生日快乐的。
G :Thank you .How do you know it is my birthday today ?
谢谢。你怎么知道我今天过生日呢?
H : We learned from the registration record .Please accept this birthday card and these flowers from us attendants.
我们从登记本上得知的。请接受我们服务员送您的生日
www.quxue6.com
卡和鲜花。
G : I already appreciate your congratulations . It is very considerate of you .
我十分感激你们的祝贺,你们想得真周到。
H : It’s our pleasure to do so .We wish you many happy returns of the day.
能为您祝贺生日我们不胜荣幸。祝您健康长寿。
问候病人
H : Miss Julia ,may I come in ?
朱莉亚小姐,我可以进来吗?
G : Come in , Please .
请进.
H : Are you feeling better now ?
您现在好点了吗?
G : Y
上一页 [1] [2]
,旅客客房服务英语(2)