标签：酒店常用英语,酒店英语口语,酒店英语对话,http://www.quxue6.com
旅客客房服务英语(2),
为旅客服务
对话（1）
G: Good morning ,miss .Would you do me a favor ?
早上好，小姐。你能帮个忙吗？
H: Yes, what can do for you ?
行，帮什么忙？
G: Well ,yesterday evening one of my friend told me on phone he and several hign school mates would visit me morning . Yes see , I’ve to wait in the room . Would buy some fruit for me ?
只这样，昨晚我的一位朋友给我打电话，今天早
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上他和几个中学校友要来看我。你瞧，我必须在房间等候，你能帮我买些水果吗？
H: Certainly . What do you want to buy ?
当然可以，您要买些什么水果？
G: I want a hand of bananas, three jin of oranges and two jin of apples .
要一串香蕉，三斤桔子，两斤苹果。
H: Do you need some drink and refreshment?
您要一些饮料和点心吗？
G: Yes, I do. I’ll give you 100 yuan . I’ve no idea what else should be bought .You are to buy them with the money left.
是的，我要买些饮料和点心。我给您好100块，我不知道再买些什么好，您用剩下的钱随便帮我买吧。
H: I’ll do what you to
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ld me to .See you then .
我将按您的吩咐办。再见。
G: Thank you very much .See you then .
非常感谢您，等会见。
对话（2）
H: Good afternoon, Mr.Mike .
下午好，迈克先生。
G: Good afternoon . Can you give me a hand ?
下午好，你能帮我个忙吗？
H: Yes ,with my pleasure.
可以，乐意效劳。
G: Today is my daughter’s birthday . I’m going to hold a birthday party for her.
今天是我女儿的生日，我打算为我女儿举办一个生日晚会。
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sp; H :What can I do for you ?
我能为您做点什么吗？
G: I need a birthday cake with the words of “Happy birthday” on it , 15 candles and a basket of flowers.
我要一个生日蛋糕，上面有“生日快乐”的祝词，要15根蜡烛和一蓝鲜花。
H: Do you want some fruit and drinks?
您要一些水果和饮料吗？
G: No, I’ve got them already .
不要，我已经准备好了。
H: Have you got enough glasses ,knives and forks ?
您有足够的玻璃杯、刀和叉吗？
G: Yes,
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I think I’ve got enough . Well , I almost forgot to give you money . Here is 200 yuan . If you are free ,please join us in the party.
是的，我已经有了。噢，差点忘了给你钱，这儿是200元。如果你有空的话，请赏光参加生日晚会。
H: Thank you . I’ll come to say “Happy Birthday” to your daughter .
谢谢，我会来祝贺您的女儿的生日。
调换房间
H: Is this Room 3201?
这是3201房吗？
G: Yes , it is .
是的。
H: You said the toilet doesn’t work and we sent a repairman to fix it , but it’s hard to fix it at once . I’m afraid you w
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ill change rooms.
您说过马桶不好用，我们曾派修理工来修，但一下子很难修好。恐怕
您要换个房间。
G: Change rooms ? How long does it need ?
换房间？要多长时间？
H: At least one day .
至少一天。
G: OK. Where shall I move ?
行。搬到哪里？
H: The room is 3421 . The bellman will help you soon . I’m sorry to give you trouble .
房号是3421，应接员马上会来帮您，很抱歉给您添麻烦。
G: Never mind .
没关系.
&
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nbsp; 提出赔偿
对话（1）
H : May I come in , Miss Rosa ?
我可以进来吗？罗莎小姐？
G: Please come in .
请进。
H : Miss Rosa , I owe you an apology . This morning while cleaning the
room , I broke your vase on the table . I’ll compensate for it .
罗莎小姐，我该向您道歉。今天上午打扫房间时我打破了您放在桌子上的花瓶，我要向您赔偿。
G :I don’t think it’s a serious thing .That’s all right if you apologize .
我想问题不大，你道歉就够了。
H : It’s our hotel policy . Can you tell
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me where you bought it ?
这是我们宾馆规定的。您能告诉我在什么地方买的吗？
G : I bought it in the Friendship Store .
我是在友谊商店买的。
H : I’ll go and buy a new one straight away .See you later .
我立刻就去买一个新花瓶。再见。
G : See you then .
再见。
对话（2）
G :I feel awfully sorry , miss . I have broken the thermos bottle on the desk carelessly.
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，旅客客房服务英语(2)
